## Guide Employee Attention

Improve the employee experience with proactive alerts and knowledge discovery through an AI Assistant.

THE CHALLENGE

### Employees Are Struggling with Tech Interactions

The influx of enterprise technology in the modern workplace introduces a significant cognitive challenge: the cost of constant context switching. As workers navigate a myriad of tech interactions, the brain will struggle with rapid and frequent digital multitasking that leads to a scattered focus and decreased productivity.

THE SOLUTION

### Transform the Relationship Between Employees and Technology

Proactive AI Assistants bring a paradigm shift in the relationship between the worker and technology. These digital virtuosos actively read the room—your schedules, priorities, and backend workflows—and nudge you with timely insights, tasks, and suggestions.

## Workgrid Use Cases

With over 50 templates available out-of-the-box and a low-code editor for easy customization, Workgrid offers solutions for every employee.

- [IT Ticket Management](/content/template/jira/itsm/index.html)\
  Streamline IT support case management using conversational AI.

- [Performance Reviews](/content/template/performance-review/index.html)\
  Send proactive alerts that help employees know how to prepare for reviews and remind them of any steps that need their action.

- [Training](/content/template/cornerstone/training-notifications/index.html)\
  Keep employees up-to-date on required trainings and opportunities for upskilling.

- [Organization Announcements](/content/template/communications/index.html)\
  Provide employees timely access to key announcements and keep them informed and aligned with company strategy.

- [Recognition](/content/template/oc-tanner/recognition/index.html)\
  Boost morale and foster a positive company culture with regular recognition notifications.

- [Workplace Resources](/content/template/chat-to-documents/index.html)\
  Make it easy for employees to access the resources they need, whenever they need them, from protocols to employee handbooks using natural-language chat.

- [Who's Out](/content/template/microsoft/whos-out/index.html)\
  Inform employees of who on their team is scheduled to be out of office with automated notifications synced directly from your Outlook calendar.

- [Travel Reminders](/content/template/concur/travel/index.html)\
  Automate reminders such as upcoming travel with details including itinerary reminders, travel dates, booking sources, and more.

## How Workgrid Helps

Workgrid’s conversational AI platform guides attention by streamlining tasks and preventing potential bottlenecks through a connected digital workplace.

## Why Workgrid?

Guide employees to what needs their attention, when they need to know it, with an intelligent AI Assistant.

### Proactive Alerts

The AI Assistant offers nudges and notifications based on employee attributes - from office location and job function to system-based tasks like expense approvals and upcoming training.

### Persistent Notifications

The Assistant's briefing experience provides an at a glance view of an employee’s most recent tasks and notifications to easily keep track of what hasn't been addressed yet.

### Conversational Interface

The Assistant's advanced natural language processing (NLP) and retrieval augmented generation (RAG) accurately understand employees' requests and make it easier than ever to perform tasks and find information across your digital workplace.

### Reduce Digital Friction

The AI Work Assistant centralizes communications, system alerts, and recommendations into one unified stream, elevating the most important information above the noise and creating a more engaging and efficient work experience.

## Additional Resources

- [What is an Enterprise AI Copilot?](/content/blog/what-is-an-enterprise-copilot/index.html)\
  The buzzy new term is gaining steam, but what does it really mean for the employee experience?
- [Conversational AI vs Traditional Chatbots: Revolutionizing the Employee Experience](/content/blog/conversational-ai-vs-traditional-chatbots-revolutionizing-the-employee/index.html)\
  This blog explores the capabilities of conversational AI, traditional chatbots, and how organizations can leverage their potential.