Streamline IT operations to improve the digital workplace
Give employees and IT teams alike a modern digital workplace with simplified processes and self-service capabilities.
Redefine IT agility
Automate support and effortlessly scale IT operations while unburdening your helpdesk with Workgrid's conversational AI assistant.
IT Help and Support
Streamline the IT ticket management process, allowing employees to submit service tickets, add comments, close, or check for status updates via conversational AI.
Out-of-the-Box IT Templates
AI Assistant use cases to support IT teams.
ServiceNow Knowledge
Find information faster by surfacing answers sourced directly from your ServiceNow knowledge articles.
ServiceNow Catalog
Provide seamless access to your IT catalog to expedite requests and support employees within the flow of work.
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ServiceNow Approvals
Enable managers to quickly approve ServiceNow requests in just a few clicks, reducing digital friction and delays.
IT Help Desk
Submit and manage IT help desk tickets using the AI Assistant's chat interface.
Nexthink System Diagnosis
Proactively help employees identify issues and offer real-time advice to enable early detection of problems.
Workgrid for Information Technology
Immediate Assistance for Employees
Support employees in the moment they need it. Workgrid helps reduce handling time, responding to questions and actions directly within the flow of work.
Enable IT Teams
Free your IT resources to make a greater impact on the organization. Workgrid handles the common queries, actions, and tasks that quell tickets before they are created, enabling teams to concentrate on high-priority initiatives.
Maximize Adoption of Business Systems
Deliver novel experiences that drive traffic and improve interactions with existing business systems leveraging Workgrid's catalog of app templates and data source connectors.
Supporting Information Technology
Workgrid's enterprise-grade platform supports employees when they need it. Support IT teams with streamlined access to frequently asked questions, ticket submissions, and proactive nudges.
A single, connected employee experience
Workgrid integrates with your business systems including IT, HR, expense, and ERP tools
Abstract notifications, communications, data, and tasks throughout your digital workplace.